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Shipping Policy

Shipping Policy


All items are processed and shipped out within 2-3 business days (due to COVID-19 lockdown effect and delays from shipping companies processing time might now take up to 5 business days) from purchase.

Pre-order/Special order items that may have a longer processing time are usually indicated on add to cart page or button. Pre-order/Special order items could have up to a 2 week processing time frame before getting shipped out.

You will receive a tracking number for your shipments.

Whilst we endeavour to deliver within the stated time, we cannot be held responsible for any delays caused by the shipping company or customs clearance of the destination country.

Refused deliveries will incur the cost of the original shipping cost plus the return cost. Any refund made will be minus the total delivery and return shipping cost in the case of refused deliveries and an additional 20% restocking fee.

If our system shows that your package was signed for and/or delivered we won't be held accountable, we also won't be held accountable if the package gets lost during return.

Multiple orders with a pre-ordered/back-order item will be mailed out together on the date specified on the back order item, if you would like them mailed separately please place both orders separately.

Shipping costs are non -refundable.